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Incredible customer service will set you apart from the rest

The best advert you can get for your business is a happy customer. They are worth their weight in gold. As a business, you can shout about your product from the rooftops but it’s word of mouth – a customer’s voice – that will be truly trusted by other customers.

Despite this modern age, people still rely on, and value, other people and their opinions.

In a world of immediate reviews and social media comments, customers can share their opinions quickly and competitive markets means customer expectation is high. Incredible customer service is what will set you apart from your competitors and ensure the best possible user experience for your business.

With all that has happened in the past year, many businesses have rightly focussed upon going above and beyond in order to retain customers and give them the experience they deserve and bringing light in uncertain times.

Our Best Customer Service Award recognises these qualities, and we are delighted to be able to celebrate those who provide exceptional service as part of our awards. It is free to nominate and enter this category and entries are open now.

Down to a public vote, the winner of the Best Customer Service Award will be exceeding customer expectations, building long-term relationships and providing a consistently outstanding service.

Best Customer Service is always one of the most popular categories and exceptional customer service has never been as important as it is now, as businesses navigate the unprecedented waters of the past 12 months into the future ahead.

So, if your company offers impressive customer service, gain the recognition you deserve and add an award to your marketing arsenal! Or, if you have experienced amazing customer service yourself, show your appreciation by nominating them for an award.

The SME National Business Awards 2021 awards ceremony will take place on Friday 3rd December at Wembley Stadium from 6:30pm to 11:30pm.

Take a look around our website for more information on the categories and awards evening, or call the team on 01908 542720.

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